Orders for in-stock items are sent to our warehouse for shipping immediately after you place the order, therefore, in-stock items cannot be canceled.

To request cancellation of backordered items, please contact our customer service department using the Web support form and select “Cancel an order" as the subject.

In the request, please provide your Order ID and the part number(s) to be canceled. If we are unable to cancel your order, you will be notified via e-mail.

If we are unable to cancel your purchase, you have two options.

  • Refuse delivery of the product. This will send the package back to WD and you will be credited within 10 days of receiving the package.
  • Accept the package and follow the WD Store returns process to return and receive credit for your purchase.
*Free Standard Shipping offered on all orders. WD Store reserves the right to change or discontinue this offer at any time. All pricing shown on UK Store is in British Pounds.
Digital River Ireland Ltd. is the authorized reseller and merchant of the products and services offered within this store.